Privacy Policy

Effective Date: January 2025

Last Updated: January 2025

Introduction

Prompt Pic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Information You Provide

Face Data (Biometric Information)

We do not collect biometric identifiers or facial recognition data. In particular, the app does not collect or derive facial geometry, depth data, face maps, face landmarks, or any other information that can be used to uniquely identify or verify a person’s identity.

Information Collected Automatically

Information from Third Parties

How We Use Your Information

Purpose Data Used Legal Basis
Provide AI transformation services Photos, prompts Contract performance
Manage subscriptions Purchase data, device ID Contract performance
Track usage limits Usage data, subscription status Contract performance
Improve app performance Usage analytics, crash reports Legitimate interests
Customer support Email, usage data Contract performance

Data Processing and Storage

Photo Processing

Face Data Use, Sharing, and Retention

Data Storage Locations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following situations:

Service Providers

Legal Requirements

We may disclose information if required by law, court order, or government request.

Data Security

We implement appropriate technical and organizational measures to protect your information:

Data Retention

Data Type Retention Period
Photos Deleted immediately after processing
Face geometry / TrueDepth data Not collected
Minimal transformation metadata (non‑reconstructable) Only for security/operations; removed on account deletion
Account data Until account deletion requested
Usage analytics 90 days
Purchase records As required by tax law (typically 7 years)

Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

You can request a copy of your personal data by contacting us.

Correction

You can update your information through the app or by contacting us.

Deletion

You can request deletion of your account and associated data.

Opt-Out

You can opt-out of analytics by disabling tracking in your device settings.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information.

European Users (GDPR)

European users have rights under the General Data Protection Regulation, including the right to object to processing and the right to lodge a complaint with supervisory authorities.

Children's Privacy

Prompt Pic is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

Analytics and Tracking

We use Firebase Analytics to understand how users interact with our app. This helps us improve the user experience. Firebase Analytics may collect:

You can opt-out of analytics collection through your device's privacy settings.

Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the app, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@promptart.app

App Support: Through the Settings → Support section in the app

Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at: privacy@promptart.app


© 2025 Prompt Pic. All rights reserved.